These terms are an agreement between CorSports & Event Management (“CorSports”, “we”, “us”), based in Cape Town, South Africa, and the organisation or person using the CorSports platform (“you”). By creating an account or using the platform you accept them. If you accept on behalf of an organisation, you confirm you have the authority to bind it.
1. The service
CorSports is a multi-tenant software platform for running rugby competitions, match days and venues. On the platform foundation (accounts, permissions, notifications, billing) you can subscribe to products: CorTouchline for competitions, CorRunsheet for the run of show, and CorFacilities for venues and bookings. Each product is offered at tiers (Free, Standard, Premium) whose contents are described at corsports.app/pricing. Some surfaces, such as spectator boards, booking pages and team-manager portals, are reached through tokenised links without an account; whoever holds such a link can use that surface, so treat the links your workspace generates with care.
2. Accounts and workspaces
Each organisation operates inside its own workspace. You are responsible for the accuracy of your account information, for keeping credentials confidential, and for the people you invite into your workspace and the permissions you give them. Actions taken by invited users within your workspace are your organisation's actions for the purposes of these terms.
3. Your content and your responsibilities
Everything your organisation loads into its workspace (players, teams, fixtures, documents, bookings, messages) remains yours. For personal information in that content, your organisation is the responsible party under the Protection of Personal Information Act, 2013 (POPIA), and we act as your operator as set out in section 4.
You warrant that:
- you have a lawful basis for every piece of personal information you load into the platform;
- where that information concerns a child, a competent person (normally a parent or guardian) has consented as POPIA sections 34 and 35 require;
- where it is special personal information, such as medical clearance documents, you collect it under a lawful authorisation and share it only with people entitled to see it; and
- information you publish to public surfaces (spectator boards, booking pages) is information you are entitled to publish.
4. Data processing
This section is the written agreement POPIA section 21 requires between a responsible party and its operator. For personal information your organisation loads into its workspace:
- we process it only to provide the platform and on your documented instructions, which include your configuration of the platform's features;
- we treat it as confidential and require the same of everyone who processes it on our behalf;
- we secure it with the measures described in our Privacy Policy, including encryption in transit and at rest and enforced workspace isolation;
- we use the sub-operators listed in the Privacy Policy and will update that list before adding to it;
- we notify you without undue delay where there are reasonable grounds to believe your personal information has been accessed or acquired by an unauthorised person; and
- on termination we return or delete your content as described in section 11.
5. Acceptable use
You agree not to use the platform to host unlawful content, to send unsolicited communications, to attempt to access another organisation's workspace, to probe or circumvent platform security or tenant isolation, or to resell the platform without our written agreement. We may suspend access that we reasonably believe threatens the platform or other customers while we investigate.
6. Fees and payment
Fees are charged in South African Rand unless we agree otherwise in writing, and are processed by PayCloud. Current pricing is published at corsports.app/pricing; bespoke licences are agreed in writing. If a subscription goes unpaid we may downgrade or suspend the affected products after reasonable notice. Refunds for partial subscription periods are at our discretion except where the law provides otherwise.
7. Availability and support
We run the platform with the care of people who use it on match day themselves, but unless we have signed a separate service level agreement with you we do not guarantee uninterrupted availability. Where maintenance requires downtime we will schedule it away from competition days wherever practical.
8. AI features
Some paid features use artificial intelligence, for example checking a compliance document or drafting a match report. Their outputs are advisory. The platform is designed so that a person confirms before an AI suggestion becomes a decision, and you are responsible for that confirmation. Our handling of data in AI features is described in the Privacy Policy.
9. Intellectual property
The platform, its design and its code are ours. Your content is yours; you grant us the licence needed to host, process and display it in order to provide the service, and no more. If you send us feedback we may use it to improve the product without obligation.
10. Liability
Nothing in these terms excludes liability that cannot be excluded under South African law, including the Consumer Protection Act where it applies. Subject to that, we are not liable for indirect or consequential loss, and our total liability arising from the platform in any twelve-month period is limited to the fees you paid us in that period. You indemnify us against claims arising from content you had no right to load or publish.
11. Termination and your data
You may close your account at any time. We may terminate for material breach that goes uncured after notice, or immediately for severe violations of section 5. After closure we will, on request, make your workspace content available for export within 30 days, after which we delete it in the ordinary course of our retention schedule, keeping only what the law requires us to keep.
12. Changes to these terms
As the platform evolves these terms will too. Material changes take effect no earlier than 14 days after we notify you by email and in-app notice. Continued use after that date is acceptance of the change.
13. Law and disputes
These terms are governed by the law of the Republic of South Africa, and the courts of the Western Cape have jurisdiction over any dispute that we cannot resolve directly with you first.
14. Contact
Questions about these terms? Email legal@corsports.app. Privacy questions belong at privacy@corsports.app.